General Terms and Conditions

1. Registration
As soon as we receive your course acceptance, we confirm this by e-mail. Registrations are considered in the order of receipt. You will be offered an alternative if a course is fully booked. Course fees must be paid before commencement of the course. Services associated with private courses must be obtained within one year.


2.  Course cancellation
If you are unable to attend the course or have to interrupt the course, you can nominate a person to take the course in your place. The course fee cannot be refunded. A private lesson is regarded to have been obtained if a course participant fails to attend a lesson without previously cancelling (by 16:00 on the day before; for lessons on Monday by 16:00 on Friday). If the number of participants in a group course is insufficient, we reserve the right to cancel the course. You will be refunded the full course fee in such a case.